Why Is My Data Not Appearing?
VaultSio syncs your data in real time using Firebase. If transactions, budgets, or other data is not appearing, it's almost always a connectivity or session issue.
Check your internet connection
VaultSio requires an internet connection to sync. Confirm you have Wi-Fi or mobile data enabled. Try opening a webpage to verify connectivity.
Pull to refresh
On any main screen (Transactions, Overview, etc.), pull down from the top to force a sync refresh.
Sign out and sign back in
Go to Settings → Sign Out, then log back in. This refreshes your authentication token and re-establishes the sync connection.
Reinstall the app
If the above steps don't work, uninstall and reinstall VaultSio. Sign back in — all your cloud data will sync automatically.
💡 Data is never lost: All your data lives in the cloud. Even if you delete the app, your data will be there when you sign back in.