Converted Amounts Seem Wrong
Usually caused by stale exchange rates. Fix: Ensure your device is online, fully close the app, and reopen it to refresh rates.
Currency Not Found in Selector
VaultSio supports 150+ currencies. Fix: Try searching by currency code (e.g. SAR, AED, JPY) instead of the full name.
Account Balance Shows 0 After Currency Change
Changing an existing account's currency can reset the displayed balance. Fix: Edit the account and re-enter the current balance, then save.
Wrong Base Currency Is Applied
Fix: Go to Settings → Currency and confirm your intended base currency is selected. Changes apply to all new conversions immediately.
💡 Still having issues? Contact support via Settings → Help & Support and we'll help you resolve it.